Frequently asked questions
Where do your pieces come from?
We source our collection from Tunisia and across the UK. Our antique atelier pots come directly from Tunisian artisans, while our furniture and interiors are sourced straight from UK manufacturers or retailers with excess stock, returns, or ex-display pieces.
Every item has been handpicked for its craftsmanship, design, and character — each one with its own story and journey.
Are all your pieces new?
Not always. Some items may have been on display, returned, or are excess stock, which means they might not be perfect — but that’s part of their charm. We always recommend viewing pieces in person before purchasing to ensure you’re happy with their condition and character.
Where can I shop House of Pi?
You can browse our full collection online or visit our Crystal Palace space to see pieces in person.
Location: House of Pi, Haynes Lane, Crystal Palace, SE19 3AH
Opening Hours: Saturday 11 AM – 5 PM | Sunday 12 PM – 4 PM
Do you offer delivery?
Yes — we offer UK-wide delivery for £80, or you’re welcome to arrange your own collection from our Crystal Palace store.
Can I return an item?
We don’t offer returns. Every piece is unique, and we encourage you to view, ask questions, and ensure it’s right for your home before purchasing.